Windrose
A menopause brand that already won its own name for free in search. Even so, it paid again for the same spot on every click, with budget that never came back as a new customer.

Windrose sells a hormone-free supplement for menopause symptoms (hot flashes, night sweats, mood swings) at $28.97 for a 60-capsule bottle. It has close to 3,500 reviews and 4.3★, with more than 9,000 units sold each month: a brand already consolidated within a menopause niche saturated with competitors whose messaging is almost identical to one another.
Windrose already won the top organic spot when someone searched for its own name. Even so, it paid again for a Sponsored Product to show up a few positions lower, with the same product. The brand campaign bid all the time, with no condition attached: that inflated the overall ACoS and pulled budget away from exactly the terms that did need it — the category's generic terms and the competitors' names.
We separated the brand campaigns from the acquisition ones, something that didn't exist in the account. The brand bid shifted to defensive mode: it only fires when a competitor takes over that term. With the freed-up budget we reinforced the category's generic terms and the competitors' names, where every paid click really does compete for a new customer.
90-day plan
Isolate brand from acquisition
A full audit of the search term report to separate every dollar spent on brand terms from what's spent on real acquisition.
Restructure the brand bid
Move the brand campaign to defensive-only mode and add cross-campaign negatives.
Scale real acquisition
Reinforce generic and competitor terms with the budget that used to be spent competing against itself.
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